Principles

“Be flexible in style, but unwavering, like a rock, in principles.”
- Thomas Jefferson

        

Lean & Mean Business Systems, Inc. is dedicated to serving our customers and working with our affiliates based on the following core principles. 

  1. Be part of the solution for the common good.  If you aren’t thinking long term, and making decisions based on core principles, then you are just throwing band aid tools at problems instead of making fundamental, and sustainable progress.
  2. Supporting the continuous improvement of our customers is our mission.  Software is just a tool that must be integrated into our customer’s continuous improvement efforts.  If it doesn’t actually help them improve quality, produce faster, and control process variation, we are just slowing them down or adding waste. 
  3. Our goal is to establish a long term relationship with our customers because we can contribute to their continuous improvement efforts, and they can depend on us to promptly respond to their needs as they discover them with highly competent employees.
  4. Good leadership above all else.  Leaders build process, process gets things done, eliminating variation in the process ensures it is done right.  It all starts with good leadership.  Our software products will be built and continuously improved based on their role in supporting our customers efforts to implement good leadership in their organizations.  
  5. Don’t abandon serving smaller companies as we grow.  Small and medium sized companies are the foundation of our economy and future job growth.  If we can help a lot of smaller companies get a little bigger, our impact on the greater good (see no 1) will be that much more.  Smaller companies are also the supply chain base for larger companies.  If we can help smaller companies compete with overseas vendors, we will be addressing the off-shoring trend that is having dire long term consequences for US manufacturers and our economy as a whole. 
  6. The process is the product.  What our customers are ultimately buying from us is a process.  This process includes installation, migration, configuration, implementation, and then all of the processes that the software supports and are continuously improved.  It also includes the updates that are in response to our customer’s own principle based continuous improvement efforts.  Software, technical support, training, and consulting are the tools we use to deliver the process, but the process is the product because the end user experience is driven by how good the process is.
  7. Be a learning organization through relentless reflection and continuous improvement.  Copied verbatum from Toyota.  I’m sure they have been reflecting a lot this principle lately and that they will improve as a result.  Being perfect is always the goal, not always the destination.
  8. Eliminate waste in all it’s forms from every aspect of the product, the company, the environment, and our personal lives.  By definition, waste is a waste, get rid of it and/or create less to begin with.
  9. Have fun.  If you aren’t enjoying yourself, you’re not going to be much fun to work with…..life’s short, don’t waste it suffering and stressed out.

Bad Behavior has blocked 530 access attempts in the last 7 days.