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Corrective Action Module

The Corrective Action module can be used to capture a problem, investigate the cause, propose and approve a solution, and then follow up on that solution to ensure it worked.

The key concept here is that you are looking to correct the cause of the problem. With a corrective action the problem has already occurred, and your action is designed to prevent it from happening again.

A preventive action identifies the potential for a future problem, and takes action to prevent it's occurrence in the first place.


Corrective Action Tour

With this module you can:

  • Completely customize three trending categories and their list of characteristics to track information about corrective and preventive actions.

  • Attach other documents when needed to support the implementation, or record of the action.

  • Link CAR to a vendor or customer, and provide the corresponding back link from the Contact Management module.

  • E-mail the corrective action to a vendor or a customer.

  • Assign responsibilities for:

    • Managing the CAR

    • Investigating the CAR

    • Reviewing and Approving the Action

    • Implementing the Action

  • Export due dates and the description of actions needed your MS Outlook calendar.

  • Link the Corrective Action module to your own procedure on corrective actions.